Feature Walls

Turning Missed Traffic into Growth

BUSINESS PROBLEM

  • Highest-traffic pages, lowest clarity

  • Users couldn’t understand the product

  • No team owned the value narrative → conversion gap

CHALLENGES

  • Fragmented ownership (Growth, MKTG, Eng)

  • Conflicting goals: persuasion vs. reusability

  • Outdated content, stale messaging

MY ROLE

  • Identified unowned space

  • Secured buy-in from Growth leadership

  • Led design across teams

  • Ran prototyping + A/B testing (static, video, interactive)


IMPACT

  • +22% conversions

  • +11% cluster upgrades

  • –11% paid deletions

  • 6 teams adopted pattern → systemization

Business Context

Underleveraged Properties

Feature Walls were MongoDB’s highest-traffic pages — thousands of visits daily — but conversions lagged.

 Users couldn’t tell what MongoDB actually offered.

 Content was outdated, the value unclear, and pricing hidden.


I saw a high-leverage opportunity: clarify value, increase trust, and guide activation.

Alignment

Validating the Project

It all started when I stumbled on an unowned gap in an old growth doc and pitched a test to the Director of Growth.



Hypothesis

Defining Success

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Hypothesis

"If we clarify value early, users will engage deeper and convert more often."

Moderated Card Sort Results

Aligning Execution

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Feature Overview

Iterating on Concepts

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

My Role & Team

A Collaborative Process

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Getting Started Guide

Iterating on Concepts

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Demo Playground

A Research Insight

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Before & After

A New Pattern Emerges

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Interactive Component

The narrative

Now let's dive deeper into the context of the problem and why it mattered

Interactive Component

Reflections

Pricing Calculator

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Impact

A/B Test Success

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.

Impact

A/B Test Success

From there the hypothesis was: if we clarify value and pricing early, users will engage deeper and convert more often.

I built conviction showing these inconsistencies and competitor teardowns, and earned a pilot to run an A/B test on the Search product feature wall.